Help Center

General Questions

Who owns the copyright to the produced video?
The video producer retains the copyright to all materials unless video producer and brand manager reach additional terms as to transfer of ownership. If you are a Brand looking to purchase further marketing rights from a Producer, please contact Zadby.
Who can join Zadby?
Anyone 18 or over can join Zadby, although it is really best suited for those who already develop online videos.
How will Zadby compete with sites like YouTube?
We don't and won't. The last thing we want to do is compete with the likes of YouTube. As such, Zadby is not a destination site like YouTube or MySpace. We're a marketplace that facilitates the development of quality content for those sites. So, as Zadby succeeds, we drive more viewers and more ad revenue for those sites.
How do I change my password?

If you know what your password is and would like to change it, log in and click on the "Account Information" tab. You'll find the fields needed to reset your password at the top of the page.

If you do not know what your password is, click on the "Log In" link at the top-right of the Zadby homepage. That will open up the Log In form on which you will find the "Forgot Password?" link. By filling out your User ID and submitting the form, you will receive an email with instructions on resetting your email.

If you don't know what your User ID is, please send us an email to support @ zadby.com (without the spaces) with your name and email address. For obvious security reasons, we cannot reset passwords to email addresses other than those entered into Zadby.

How do I report a copyright violation?
The Terms of Service document has detailed instructions on how to report a copyright violation. Please refer to that document.
What about other video sites like Yahoo!?
We're currently working on adding additional sites to the mix. If you have a site in mind, why don't you let us know? You can reach us at Info @ zadby.com (without the spaces)
What is a Brand?
A Brand refers to anyone on the Buy side of a Zadby transaction. This could be an advertiser, marketer, or brand manager: anyone looking to commission work from within Zadby.
What is a Producer?
A Producer is someone who is creating, or producing, videos in response to the requirements set forth by the Brand. Producers can be independent videographers or production studios.
What is a Budget?
A Budget is an amount of money set aside to fund a video or set of videos.
What is a Commission?
A Commission is a request for the creation of a video and contains all the requirements and limitations associated with that request.
When do Commissions end?
A Commission ends when one of two things happens: 1. When the Commission's Budget is reached and there are no longer any funds from which to pull from. Or 2. When the Commission End Date is reached.
What is the difference between the Commission Deadline and the Commission End Date?

The Commission Deadline sets the date at which all video Submissions need to be made. Once the Commission Deadline has come and gone, Producers may no longer submit videos to that Commission.

The Commission End Date sets the date when the entire Commission closes and the Brand will no longer pay for views. Please keep in mind that a Commission may end prior to the defined End Date should the allocated Budget be depleted.